Shipping policy
Thank you for shopping with us.
We process all orders as quickly as possible. Please allow 1–3 business days for order processing before shipment. Processing times may be longer during holidays, sales, or periods of high demand.
Once your order has shipped, you will receive a confirmation email with tracking information when available.
Shipping Options
Shipping methods and delivery estimates are shown at checkout and may include:
- Standard Shipping: 5–7 business days
- Express Shipping: 2–4 business days
- Free Shipping on qualifying orders
Delivery times are estimates and begin after your order has been processed and shipped.
Shipping Delays
We are not responsible for delays caused by shipping carriers, weather conditions, customs processing, incorrect addresses, or events outside of our control.
Incorrect Shipping Information
Please make sure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.
If you notice an error in your shipping information, contact us immediately at Chillstrikewear@gmail.com. We will do our best to help before the order ships.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered by the carrier. If your package is marked delivered but cannot be found, please contact the shipping carrier directly. You may also contact us, and we will do our best to assist you.
International Shipping
International shipping may be available depending on your location. Delivery times and shipping rates vary by destination.
Customers are responsible for any customs duties, import taxes, or additional fees charged by their country.
Contact Us
If you have any questions about shipping or your order, please contact us at Chillstrikewear@gmail.com